Responsible Gaming

RESPONSIBLE GAMING 

Betway.dk Casino is committed to doing everything possible to give Players an enjoyable playing experience, whilst recognising that gambling can cause problems for a minority of Players. To ensure that you continue to enjoy safe and manageable play we fully support Responsible Gaming and have numerous measures in place to offer checks.

Click here for more information about how to gamble responsibly, in accordance with the Centre for Gambling Addiction.

THE NORC DIAGNOSTIC SCREEN FOR GAMBLING DISORDERS

If you want to evaluate whether to modify or seek help for your gambling behaviour please click here.

If you or someone you know has a gambling problem we advise you consider assistance from one of these recognised organisations:

• Center for Ludomani - www.ludomani.dk
• StopSpillet - www.spillemyndigheden.dk/en/stopspillet
• Ludomaniklinikken Mindwork - https://mwklinik.dk/ludomaniklinikken/
• Dansk Misbrugsbehandling - www.danskmisbrugsbehandling.dk
• Behandlingscenter Tjele - http://www.tjele.com
• ROFUS - https://www.rofus.nu/

ROFUS (REGISTER OVER FRIVILLIGT UDELUKKEDE SPILLERE)

The Register Over Frivilligt Udelukkede Spillere (ROFUS) is a register containing the details of all players in Denmark who have voluntarily sought to exclude themselves from online and/or mobile gaming within Denmark, either on a temporary or a permanent basis. The register is located at and maintained by the Gambling Authority.

TEMPORARY SELF-EXCLUSION

• the player’s details are required to be added to ROFUS
• the player’s details will automatically be deleted from ROFUS upon expiry of the exclusion period

PERMANENT SELF-EXCLUSION

• the player’s details are required to be added to ROFUS 
• the player’s details can only be deleted from ROFUS by the Gambling Authority following a request from the player at least 1 year after the details were recorded

A registration in ROFUS is binding, and it is not possible to cancel or annul your registration.

Click here for more information about ROFUS and to access the registration form.

For further details about the various self-exclusion options available, please view the section entitled ‘Self-Exclusion’ below.

IDENTITY CHECKS

The stringent steps we take to ensure that only people of age enter Betway.dk Casino include requesting you to send us a photocopy of your identification documents, such as a driver’s licence or identity card, to verify the age and identity of new players. The legal age for gaming online varies from country to country and so we advise that you the check the rules of your jurisdiction before you play.

Any details we request from you are purely to verify your identity – this is a legal requirement for your and our protection. If you have any questions about our identity checks, please do not hesitate to Contact Us at any time.

If you share your computer with friends or family who are under the legal age to participate in our games and you would like to restrict their access to this site, please click here to register with this filtering company.

PROTECTION OF MINORS

With the Internet so readily accessible via a mobile phone, a tablet and in homes around the world, responsible online gambling relies heavily on responsible parenting. In order to ensure child safety on the Net, Betway.dk Casino encourages its Players to make use of filtering software to prevent minors from accessing inappropriate online material. Underage gambling is not only illegal, but can also result in gambling dependencies and huge gambling debts incurred by unsupervised children.

Tips for Parents:

• Do not leave your computer unattended when your casino software is running. 
• Password-protect your casino software.
• Do not allow persons under 18 to participate in any gambling activity. 
• Keep your Mobile Casino account number and password safe.
• Keep your credit card(s) out of the reach of children.
• Limit the amount of time your children spend online and make use of software to prevent your children from accessing inappropriate material.

Other important Tips:

• Make sure that your decision to play is your own personal choice.
• Establish limits for depositing, wagering and even losses before you commence gaming.

Never game if:

• You are younger than the legal gaming age 
• It interferes with your daily responsibilities 
• You are being treated or in recovery for a dependency 
• You are under the influence of alcohol or any other substance 
• You are attempting to win back previous losses 
• Your primary purpose is to recoup your debt with your winnings

ADDITIONAL FEATURES WITHIN THE CASINO SOFTWARE

The following Responsible Gaming features can be accessed by clicking on the My Account icon within the Casino software…

DEPOSIT LIMITS

To further encourage active management of your casino account, the ability to set your own preferred deposit limits is available at all time. The various deposit limits include:

• Daily limit
• Weekly limit
• Monthly limit

Please note: in the case of a Permanent self-exclusion request, you will also be required to register your detail on ROFUS (Exclusion from gambling).

Furthermore, the following Responsible Gaming features can be accessed by clicking on the My Account icon within the download and/or flash casino software only.

ACTIVITY STATEMENT

Further information regarding your activity at Betway.dk Casino can also be viewed for a period of at least 90 days. The information includes details about your account balance, gambling history (including bet amounts, winnings and losses), deposits, withdrawals and other related transactions.

SESSION DURATION REMINDER

To assist with the monitoring of your duration of play at Betway.dk Casino, a ‘Session Reminder’ can be set up for a time period of your choice.

TIME OUT

Player protection is further enhanced by the ‘Casino Time Out’ feature, which triggers a ‘time out’ of the casino software and forces a re-connection to continue play. The ‘time out’ occurs following a set period of inactivity when logged in to the casino.

UPDATED ON 27.06.2022.